Cancellation

You can raise cancellation requests for items or orders when the order status is processing. Ready to Ship or Shipped Orders can’t be cancelled.

RETURNS

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@freaklifestyle.com or call us at +917709748046.

You can always contact us for any return questions at support@freaklifestyle.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

If you have received damaged product/s, no worries, you can return the product and the amount will be refunded within 10 working days once the product is picked and received at our warehouse for approval of cancellation with valid reason. If the product item delivered to you was faulty from our end, then we will proceed with the replacement of the product.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. Refund amounts for returns will be transferred to your bank account (for cash on delivery) or to the original payment source (for online payments).  

Customization

In case of any size issues in the custom t-shirts, there will be no replacement or refund under any circumstances. However, if the product is faulty or damaged from our end then the customer can proceed the return request. The shoppers are requested to check the size guide before placing the order.